About This Spot

Stepping into The Burger Custom Made in Playa del Carmen feels like discovering a thoughtfully crafted neighborhood gem where the buzz of Riviera Maya’s vibrant energy mellows into a space both welcoming and refined. Nestled close to a shimmering pool and marked by a chic yet unpretentious design, this spot offers a refreshing mix of relaxation and attentive service that invites you to pause, savor, and explore.

The pace here strikes a pleasant balance — lively enough to feel alive, yet calm enough to truly enjoy the company you share your table with. Staff members glide through the space with a quiet efficiency, making sure each visit flows smoothly without ever rushing the moment. It’s the kind of place where ordering a meal feels less transactional and more like starting a little culinary adventure tailored just for you.

The experience revolves around thoughtful customization, allowing each guest to shape their meal in a way that suits their appetite and mood. Burgers here are far from ordinary; they unfold layers of flavor that speak to the local surroundings and inventive spirit. Whether settling into something classic or trying one of the more unexpected combinations, the tastes are balanced, approachable, and often accompanied by side choices that satisfy both simple cravings and curious palates alike.

Alongside the hearty, juicy creations, the presence of fresh ceviche and refreshing salads gently nods to the region’s coastal roots, while comfort-forward options like creamy mac and cheese or crispy onion rings bring an added warmth to the table. The menu invites a mix-and-match experience, honoring individual preferences while offering a cohesive narrative of quality and flavor.

For those who appreciate a well-rounded outing, this is a place where attention lingers beyond just the food. The drinks and shakes provide familiar comforts, while the space itself offers a subtle elegance that makes each visit feel a bit special — a local spot that earns repeat visits not through loud fanfare but through reliable, soul-soothing hospitality and food that feels both fresh and familiar.

What’s Available Here

  • IconOutdoor seating
  • IconTakeaway
  • IconDine-in
  • IconGreat beer selection
  • IconGreat cocktails
  • IconGreat coffee
  • IconGreat dessert
  • IconGreat wine list
  • IconLunch
  • IconDinner
  • IconSolo dining
  • IconWheelchair-accessible entrance
  • IconWheelchair-accessible seating
  • IconWheelchair-accessible toilet
  • IconAlcohol
  • IconBeer
  • IconCocktails
  • IconCoffee
  • IconHappy-hour drinks
  • IconQuick bite
  • IconSmall plates
  • IconSpirits
  • IconWine
  • IconBrunch
  • IconLunch
  • IconDinner
  • IconDessert
  • IconSeating
  • IconTable service
  • IconBar on site
  • IconToilet
  • IconCasual
  • IconCosy
  • IconQuiet
  • IconTrendy
  • IconGroups
  • IconTourists
  • IconAccepts reservations
  • IconCredit cards
  • IconDebit cards
  • IconNFC mobile payments
  • IconGood for kids
  • IconHigh chairs
  • IconKids' menu

Location & Hours

Monday 11:30 AM - 05:00 PM
Tuesday 11:30 AM - 05:00 PM
Wednesday 11:30 AM - 05:00 PM
Thursday 11:30 AM - 05:00 PM
Friday 11:30 AM - 05:00 PM
Saturday 11:30 AM - 05:00 PM
Sunday 11:30 AM - 05:00 PM

Guest Reviews

Charles & Tamara Johns 20 Dec 2025

The Angus burger was pretty juicy. I did feel as though it was over priced, especially since it did not come with fries. The Mac n Cheese was just ok.

Kris Murphy 13 Nov 2025

The food and service was too. The servers were so quick we had to slow them down. They have quite a few burger types and allow for customization. Yummy!

Heidi Sanders 10 Nov 2025

This is one of our favorite places to eat and we often return again. all the burgers, salmon and veggie burgers are great. We even love the cerviche. Chicken or steak nachos were huge portions and perfect to share. Also, have a good variety of fries. The drinks are good but if you want a milk shake they are yummy too. Loved all are servers and never had to wait long for food. Thank u for great service and food.

Annette Yadira Rivera 04 Nov 2025

The restaurant is beautiful and chic, near to the pool but elegant. The food was amazing, super tasty . Ant the customer service was great and on point. Recommended!!!!!

Vinia DiGeronimo 20 Oct 2025

10/10 experience here! Thanks to the incredible food and our Server, Francisco. He is phenomenal! The burger menu is one of the most unique and impressive I’ve ever seen. The Asian burger was some the best salmon I have ever had, and who can honestly su that about a burger?! It was cooked to perfection and the flavors of the spices and sauces were delicious. The signature burger was great as well, and we loved the truffle fries. The view of the Luxxe pool was a nice addition. Will definitely be back.

Rachel Andersen 30 Sep 2025

We shared the Special Burger, q burger with Swiss Cheese, Mushrooms, Lettuce, Onions and Tomatoes with a Chicken Asian Salad. All very good poolside, we had Sergio as our Waiter, he was excellent.

Share Your Experience
Related Listing

Recently Viewed Listing

4.3
596 Reviews

Starting Gate

5052 Katella Ave, Los Alamitos, CA 90720, United States
4.7
144 Reviews

Toto's

3275 Byron St, Wantagh, NY 11793, United States
3.8
281 Reviews

The Office Bar & Grill

80 Mackenzie Blvd, Mackenzie, BC V0J 2C0, Canada
4.4
222 Reviews

Christina's Bistro @ Van Loveren Family Vineyards

R317 Between Robertson and Bonnievale, Robertson, 6705, South Africa
4.3
249 Reviews

El Monte Restaurant

1726 12th St, Reedley, CA 93654, United States
Subscribr Now

Get All Updates & Advance Offers